Question
Good morning. For three months I have been requesting a telephone line. I couldn't change my phone number and my credit card is being charged for a service that I'm not using. How can I eliminate that payment and have my money refunded? Greetings
Best Answer
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Hello Angel286_voz,
I am really sorry to hear about this issue.
Rest assured that we will do our best to resolve everything.
However, for this I will have to kindly invite you in our live chat.
You can open it from this link: https://fizz.ca/en/faq/resolving-issues
I am counting on your understanding and we will wait for your there.
Have a good one,
-Georgian0
Answers
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You will have to speak with the support.
To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.
You can also use :
Twitter: https://mobile.twitter.com/fizz_ca
Facebook: https://www.facebook.com/fizzca/
Whatsapp: (438) 393-5814
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