Angel286_voz Posts: 1 ✭✭
edited September 2022 in My Mobile

Good morning. For three months I have been requesting a telephone line. I couldn't change my phone number and my credit card is being charged for a service that I'm not using. How can I eliminate that payment and have my money refunded? Greetings

Best Answer

  • Whizz
    Whizz Posts: 18,002 admin
    Answer ✓

    Hello Angel286_voz,

    I am really sorry to hear about this issue.  
    Rest assured that we will do our best to resolve everything.
    However, for this I will have to kindly invite you in our live chat.
    You can open it from this link:
    I am counting on your understanding and we will wait for your there.

    Have a good one,


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