LTE not working

Patrick123321

Hi,

My mobile network is currently not working and it's been like that since this afternoon. I tried resetting my phone 4 times already today and no result.

What to do??

ah727

Do you still have data?

Is there a limit on how much data you can use? Check data limits in your phone settings.

Check your Network mode: has to be set to LTE/WCDMA/GSM

Does your 3G work? Set Network mode to WCDMA/GSM to set if you have access to HSPA+ 3G data network. Maybe a problem with the 4G network transmission tower.

Try FizzExt to access another transmission tower.

Whizz

Hello Patrick123321,

Thank you for being part of the Fizz community!
Following the verifications in your account I see that now you are able to use your mobile data. I am happy to find out this.

In case you have any other questions, we remain available 24/7 so please contact us anytime.
You can open our chat directly from this link: https://fizz.ca/en/faq/resolving-issues
I am counting on your understanding and I wish you a great day,

-Georgian

Mataze

Hi @Patrick123321

Here's some information on how Reset your phone’s network settings

IMPORTANT: This operation will also reset your WiFi settings, mobile data, Bluetooth, etc.

The steps to follow to reset your network settings will vary depending on the type of phone. Here are two examples:

Android: Settings → General management → Reset → Reset network settings

iPhone: Settings → General → Reset → Reset network settings

https://fizz.ca/en/faq/browsing-the-internet-is-very-slow-on-my-mobile-phone-how-do-i-fix-it

kokoboko

use the sim with other phone first. see if it works