(Travel) I can't tedt even if I have funds in my account...

FelixNya

Heya,

I'm currently travelling in Europe and I decided to add 2 $ to my account so I could text my friend/family. I see I have a balance of 2$, but I'm unable to text :c

I'm on Android and I use Messages. I have mobile data turned off

Mamie

@FelixNya We are subscribers to the forum. Can I suggest you different tricks on this help page : https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages

Whizz

Hello FelixNya,

Thank you for being part of the Fizz community. 

 Please note that once the money are visible in the Fizz account at wallet, the services should work using them. There aren't other delays.
Just make sure you have the roaming option enabled to allow you to use the partner networks.
If you will have similar issues in the future, this FAQ will help you with some manipulations: https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages

I am counting on your understanding and I wish you a great day,
-Georgian

Collapse3

If your data is off i don't understand how you can send message? If your are using WiFi data don't matter but if you use data u know to deactivate your plane mode no?

FelixNya

Basically, I want to send a SMS to my friend. Back in Quebec, I was able to send SMS without mobile data (because I only have SMS in my plan)

I don't want to use data, just send a sms :3

Mamie

Hi @FelixNya, If you want to send text messages from Europe, I think you have to put money in your wallet and pay as you go. A text sent from Europe, for example, will cost $0.10/text. See this page for more details:https://fizz.ca/en/travel

FelixNya

https://forum.fizz.ca/en/discussion/comment/6650213#Comment_6650213

I put 2 $ in my wallet.. and it doesnt work ^^;

Matthew A. #24717

I had the same problem in the UK this Summer. Other than data, i couldn’t get any pay as you go services to work in the Uk. Although we did receive phone calls for some reason., which isn’t supposed to work 🤪. Luckily, the data for messages will be very small unless you send pictures etc. Enjoy your trip!

FelixNya

I had to wait 24 hours or restarts my phone :3 (my phone died)

Then it worked !

There should be a message saying "after the funds are added, wait up to 24h or restarts your phone" or something >,<