40$ Perk didn't work

YIGIT
YIGIT Posts: 6 ✭✭
edited September 2022 in Internet

Hello,

I activated two of 40$ rebate for home internet and it was the main reason I have chosen Fizz as an internet provider for my apartment. However, these perks were never applied to my invoices. I wonder if there is any way to solve this problem?


Thanks

Best Answer

  • Whizz
    Whizz Posts: 23,193 admin
    Answer ✓

    Hello YIGIT,

    I am sorry to hear about this situation.
    I just verified your account and I can see that your $40 perks expired before you had the chance to use them.  
    Please keep in mind that these perks can be used for a limited time and once they expire we are not able to reactivate them. 
    Here you can find more information about this if necessary: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

    Have a lovely day,
    -Alex

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