You have an appointment today !!!
To hard for you to make an appointement at an specific time to install your router... You expect me to be between 5 to 8 hours wating at home for an installation ,At what time you re suposse to come? You send me email that you will come between 12-5pm today and nobody show ????
Best Answer
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Hello @Tasneem ,
Sorry to hear about the situation encountered.
From what I see on your Fizz account it appears that the appointment got rescheduled by our team since the technician could not reach you on time in the date of the appointment.
In such cases, it`s better to just reschedule https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address following these details, however since the plan got activated, it`s not necessary anymore.
Thank you for your understanding.
Have a good one,
-Raul
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Answers
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You are on a users forum here.
If you are looking for help with a technical problem, how to modify an appointment, how to contact support, you have come to the right place. If you want to cry, complain, it won't do much. You talk to other users.
So, how manage the appontement?
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
To contact Fizz and be rude to the right people (less bad...), go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.
You can also use :
Twitter: https://mobile.twitter.com/fizz_ca
Facebook: https://www.facebook.com/fizzca/
Whatsapp: (438) 393-5814
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It is frustrating to wait and the technician fails to show up.
Sometimes the technician is late for his appointments, due to an unexpected problems at the previos client. if they are too late unfortunately they cancel the visit.
If by the end of the day the technician doesn't show up contact fizz support or reschedule another visit the following day.
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