LTE mobile internet off today

ERika F.
ERika F. Posts: 5 ✭✭
edited September 2022 in My Mobile

My network for internet is not working on my phone.

Could you please advise?

Best Answer

  • Whizz
    Whizz Posts: 23,075 admin
    Answer ✓

    Hello @ERika F. ,


    Sorry to hear about the situation encountered.

    Please check if you have the required APN as shown here : https://fizz.ca/en/faq/what-are-fizz-network-settings-apn and also reboot your phone, enable disable airplane mode.

    Possibly test the Sim card in another phone also.


    If you have the same issue, please reach us on Live chat following these details : https://fizz.ca/en/support so our colleagues can assist further.

    Be sure that you are logged to your Fizz account before accessing this link and that you start browsing the FAQ`s so the chat bubble appears at the bottom of the page.

    Have a good one,

    -Raul

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