Today nobody came to install the Internet? Why ? Even nobody called? Why the service is not good

Kombination
Kombination Posts: 1 ✭✭
edited September 2022 in Internet

Nobody came to install the Internet, I paid for the Internet? Why like that ????!!!

Best Answer

  • Whizz
    Whizz Posts: 23,136 admin
    edited September 2022 Answer ✓

    Hello Kombination  ,

    Thank you for considering being part of the Fizz community!
    You have my apologies for the situation, I see that at the moment you already rescheduled the appointment. You can find more information about the appointments from this FAQ: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

    Also, my advise would be to contact us in private, following the steps from this link: https://fizz.ca/en/support .
    In this way we will be able to confirm with you the details from the order to make sure the technician has the correct information.

    I am counting on your understanding and I wish you a great day,
    -Georgian

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