Technician is late

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Vlada
Vlada Posts: 1 ✭✭
edited September 2022 in Internet

Excuse me, I have a problem. We have been waiting for the technician for more than two hours, although he was supposed to come to install the Internet for us at 7:30. He still didn't came. What should I do? We paid for all.

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  • Whizz
    Whizz Posts: 19,166 admin
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    Hello Vlada  ,

    Thank you for considering being part of the Fizz community!

    Please note that all the appointments are sheduled on time slots, not an exact hour. The slots are:
    On weekdays: 07.30 am – 12.00 pm / 12.00 pm – 5:00 pm / 5:00 pm – 8:30 pm
    On weekend: 07.30 am – 12.00 pm / 12.00 pm – 5:00 pm
    For further verifications please contact us in private.
    You can do this following the steps from this link: https://fizz.ca/en/support

    I am counting on your understading and I wish you a great day,
    -Georgian

Answers

  • fer
    fer Posts: 25 ✭✭
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    use the chat to talk with Fizz.

  • DavidFizz
    DavidFizz Posts: 42 ✭✭
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    Did Fizz give a precise time or a time period like for the delivery of the initial internet box?

This discussion has been closed.

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