Error message when I try to activate my new SIM card

landrykim0

How should I proceed to activate my new SIM card? When I follow the instruction and try to apply my new SIM card to my current number (want to replace with new one for VoltE), I get an error message and can't activate it.

Thanks,

Olic

Many of you have reported this problem for a few days. The only solution for the moment is to contact the Fizz support service.

To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.

You can also use :

Twitter: https://mobile.twitter.com/fizz_ca

Facebook: https://www.facebook.com/fizzca/

Whatsapp: (438) 393-5814

Whizz

Hello landrykim0  ,

Thank you for being part of the Fizz community!
Following the verifications I've noticed that you contacted us in the live chat and an agent made the swap.
We remain available for any other questions, 24/7.
Have a great day,

-Georgian