how to set up my Voice mail?

samaf
samaf Posts: 1 ✭✭
edited September 2022 in My Mobile

I have the voice mail set up with a PIN code and when I press 1 on my cell I am able to log in. However, the issue is when others call my phone, the voice mail does not come. It will ring and then towards the end there will be a busy tone and hangs up.

Super frustrated that I call anymore from Fizz. Please help me solve this problem

Thanks.

Sam

Best Answer

Answers

  • Whizz
    Whizz Posts: 23,506 admin

    Hello @samaf,

    Sorry to hear about that!

    Please try the troubleshooting step suggested by Olic, and if the issue persists, please contact us directly on any private communication channel so we can investigate it further. Given that you have a VoLTE compatible Sim card for your plan, manually setting up the call forwarding to another number might not work, but you should definitely have the calls forwarded to your voicemail after a time interval, so make sure to also check out the FAQ page provided.

    Have a wonderful day, and take care!

    -Ionut

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