Is there a way to add a new payment method for mobile service? (Maximum attempts used)

WhiskyJay

Hi, I received an e-mail stating that my card associated with my account was about to expire so I tried to update it with a new one but alas nothing seems to work and the system is telling me that I have used the maximum attempts. What else can I do ?

Whizz

Hello @WhiskyJay,

In case the error you receive is related to the maximum attempts of payment method adding, please contact us on our live chat so we can help you with it. To contact us on chat, join any FAQ page such as https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information, then click on the question mark at the bottom right and select live chat.

Have a wonderful day, and take care!

-Ionut

Olic

If that :

https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

does not work, i think that you will have to contcat the cupport :

To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.

You can also use :

Twitter: https://mobile.twitter.com/fizz_ca

Facebook: https://www.facebook.com/fizzca/

Whatsapp: (438) 393-5814