How can I Resubmit a transfer of my phone number
Hi so dummy me. I cancelled with my old
provider and then tried transferring my phone number it was refused so I reactivated my account and it’s working perfectly but now I can’t submit the transfer phone number again, it said that it was already done and it only gives me the option of picking a new number. How can I try again?
Best Answer
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Hello @Pris,
Thank you for your interest in our mobile services!
I've managed to take a look, and the situation is resolved now. When you encounter these kinds of situations, it's best to reach out directly to Fizz customer service, as suggested by Olic.
Have a wonderful day, take care!
-Ionut0
Answers
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Do you have something in your notifications?
If it's not the case, I think that you will have to speak with the support, and they are so busy actually, it could take some time :|
To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.
You can also use :
Twitter: https://mobile.twitter.com/fizz_ca
Facebook: https://www.facebook.com/fizzca/
Whatsapp: (438) 393-5814
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