5G flashing

LiliAvril Posts: 4 ✭✭
edited September 2022 in Internet


i installed my fizz platform 2 weeks ago and it worked super well. This morning, the ethernet button was off and the 5g was flashing. I couldn’t download, watch netflix, refresh social medias. All i could do was send messages on facebook and very basic stuff, like whatsapp.

how do I fix my problem?

thank you!

Best Answer

  • Whizz
    Whizz Posts: 18,455 admin
    Answer ✓

    Hello @LiliAvril,

    Sorry to hear about that!

    I notice your connection is in good shape, every signal is within the norms and the service should work properly. In case you encounter any issues with your connection again, please make sure to contact us directly on any of our communication channels so we can assist you as soon as possible.

    You can use the steps written by the users in this thread to contact us.

    Have a good day!



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