changing sim cards from android to iphone

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Jarobins
Jarobins Posts: 1 ✭✭
in Phones

Hello, I recently purchased an iphone with a new sim card (with upgraded data plan). How do I cancel the old sim card and transfer the phone # to the new sim card

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  • Olic
    Olic Posts: 819 ✭✭
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    You cannot transfer a number from one plan to another. You will have to change the plan of your old SIM and insert it into the iPhone. After that, you can cancel the plan you had taken for the iPhone.

  • Whizz
    Whizz Posts: 19,215 admin
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    Hello Jarobins,

    Thank you for reaching us.
    I just verified your service and I a not able to see the old plan you mentioned.
    I recommend reaching us via live chat to provide more details.
    We are here 24/7 so flee free to reach us at any time. 

    Have a lovely day,
    -Alex

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