When the network will back to normal
Best Answer
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Hello @sloan ,
Sorry to hear about the situation encountered.
It appears that you reached our colleagues on Live chat and after reconfiguring the APN settings as here : https://fizz.ca/en/faq/what-are-fizz-network-settings-apn your service started working again.
We apologize for any inconvenience caused.
Have a good one,
-Raul
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Answers
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Hi @sloan
Can you please check your payment ? I don't have any problems
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
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• By private message on Twitter: https://mobile.twitter.com/fizz_ca
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Have you changed your SIM? Do you have an iPhone? People who are having problems right now are in this situation. If this is not your situation, it should work.
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