Activation of sim card

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Anne62549
Anne62549 Posts: 1 ✭✭
edited August 2022 in My Mobile

I received my new sim card to join the new network. When I tried to activate the sim card it says that this sim card is already assigned to a number. What do I do?

Thanks

Best Answer

  • Whizz
    Whizz Posts: 20,650 admin
    Answer ✓
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    Hello @Anne62549 ,


    Sorry to hear about the situation encountered.

    Checking your account, we could see that you managed to successfully change the Sim card on your own, as we apologize for the inconvenience.


    Please test the line following these details : https://fizz.ca/en/faq/how-test-my-fizz-line and reach our colleagues on Live chat if you have issues with the services by any chance.


    Have a good one,

    -Raul

Answers

  • Olic
    Olic Posts: 822 ✭✭
    edited August 2022
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    Many members have had this problem since Friday, look, the forum is full! Don't touch anything, if you do, it might break your service. I suggest waiting a few days before doing anything.

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