Received new VoLTE SIM, activcated and no DATA

snolan14

Hello,

Received my new VoLTE SIM and activated today. Network keeps dropping LTE, picking it back up, dropping, picking it back up, dropping... Data does not work. Can't contact FIZZ customer support. I need my phone for work and can't access the internet. I need help NOW!

Whizz

Hello @snolan14 ,

Sorry to hear about the situation encountered.

I verified your account and it looks like after reaching our colleagues on Live chat, the situation was addressed and your service is up and running now.

We apologize for any inconvenience caused in the meantime, but we thank you for your patience.

Have a good one,

-Raul

Olic

Read the messages on the forum, there are many of you in your situation...

If you really need to get your service back, now, you can try that, at your one risks!

https://forum.fizz.ca/en/discussion/comment/6646975#Comment_6646975