unsubscribe

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Flod
Flod Posts: 2 ✭✭
edited August 2022 in My Mobile

Hello can you unsubscribe without losing your phone number? I am leaving Canada for 4 months but I want to keep my phone number for when I get back. tysm

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  • Whizz
    Whizz Posts: 19,172 admin
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    Hello @Flod ,


    There is no option to keep the number active for so long if you plan to leave for 4 months sadly,

    You can either adjust your plan to the lowest coverage and keep paying for a small fee to have the number active : https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan or you can unsubscribe, then reactivate the number in less 60 days days with a lower plan then unsubscribe and reactivate again in less than 60 days to once again keep the number active.


    Extra details can be found here also : https://fizz.ca/en/faq/reactivate

    Have a good one,

    -Raul :)

Answers

  • Olic
    Olic Posts: 819 ✭✭
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    No, you will have to keep the smaller package. You can also port your number to another provider, such as VOIP, which may cost less.

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