Didn't get the 5G after activating the new SIM card
Hello,
I switched my SIM card as the email asked me to couple months ago.
However, I have not received the free 5 gigs promised on the email after doing so.
Thanks!
Best Answers
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It can take up to 60 days before you received your 5 gigs. It was written in the letter you received.
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Hello Guillaume L. 67166
Thank you for being part of the Fizz community!
As JeanVizz informed you, there can be a delay of maximum 60 day from the moment you activated the Free VoLTE SIM before you receive the 5 perks of 1GB in your account.
You can find this information as well in the email from where you ordered the SIM.
I am counting on your understanding and I wish you a great day,
-Georgian0
Answers
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I don't know this promotion, for this reason I would like to suggest to contact the support
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