Cant listen to my voice mail

hohobar
hohobar Posts: 2 ✭✭
edited October 2022 in My Mobile

When I put my password to get into voicemail there is no follow up message to listen to press 1.

It's just music playing

How can I fix this?

Best Answer

  • Whizz
    Whizz Posts: 23,466 admin
    Answer ✓

    Hello @hohobar ,


    Sorry to hear about the situation encountered!

    Please try to reset your phone`s network settings first, and then dial 1-514-647-0999 after you reboot the phone, to check you are able to access your voicemail.

    A bit more details can be found here also : https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail


    If the issue persists, please reach our colleagues on Live chat for further investigations.

    Have a good day,

    -Raul

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