I gave more than 2GB of data to a friend who has a data plan but he nerver received...

ValentinB Posts: 1 ✭✭
edited August 2022 in Data Gifting

How to fix it? Can data return to me?

Best Answer

  • Whizz
    Whizz Posts: 17,987 admin
    Answer ✓

    Hello @ValentinB,

    Sorry to hear about the situation encountered.

    I've verified, and the user did receive the data, data that can be visible on their account under the "Usage" part of their mobile plan.

    You can see more about how the data gifting system works, here: https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

    If you think this is not correct, please, reach out to us in private, preferably on the live chat so we can check further.

    Thank you for your understanding, have a nice day!



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