need phone new sim
Best Answer
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Hello guygor ,
Thank you for your post on the Community Hub,
If you have a new phone and a SIM card, there are some useful tips on how to set everything up here:
https://fizz.ca/en/faq/how-do-i-get-started-my-new-phone
On your account, I can see that you have changed the SIM card and everything worked just fine.
Thank you for your understanding!
Have a good one!
-Eugen
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Answers
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Hi
Here on the forum we are users. If you have a general question, you can provide more details here on the forum.
If you need help specifically for your account, here's how to contact Fizz’s support team directly to inquire about this issue, they will be able to do some further investigation to correct this situation as well as provide you precise answers. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:
-By private message on Facebook/Messenger: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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