Technician never showed up is it possible he will be late do not feel like missing more work

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Giu
Giu Posts: 1 ✭✭
edited October 2022 in Internet

Technician never showed up is it possible he’s late

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  • Fling
    Fling Posts: 8,722 ✭✭
    edited August 2022 Answer ✓
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    Hi Giu


    I think is was to mate for your rendez vous
    If the appointment didn’t take place.

    Should the appointment with a technician not happen for whatever reason, check your emails. You’ll receive further instructions and next steps from us, right in your inbox.

    Source https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

    To view, change or cancel an appointment

    Your technician appointments are in your Fizz account. Simply log in and under My plans > Manage plan > Appointments  You’ll be able to view, reschedule or cancel your appointment, even up until the moment when the technician is on route. 

    You can reschedule your appointment up to three (3) times. After that, your order will be cancelled, and you’ll have to start the process all over. 

    Good to know: Service calls (for repairs) do not appear in your account. Reach us using the chat bubble to reschedule or cancel a service call.

Answers

  • Fling
    Fling Posts: 8,722 ✭✭
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    Giu


    Here you are talking to users like you and Fizz doesn't answer question on the forum


    you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814


    Chatting is the only fast and efficient method because you interact directly with customer service

  • Whizz
    Whizz Posts: 19,101 admin
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    Hello @Giu ,


    We verified your Fizz account and saw that the installation was completed and we are also sorry that the technician came a bit later than expected.

    Sometimes, due to a busy schedule, and in rare cases, they can have their arrival delayed a bit.

    However, we are happy that you can use our services :D


    Have a good one,

    -Raul

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