My number is not working

Hardeep
Hardeep Posts: 1 ✭✭
edited August 2022 in My Mobile

My number is not working , you charge me

Best Answer

  • Whizz
    Whizz Posts: 23,503 admin
    Answer ✓

    Hello @Hardeep ,


    Sorry to hear that you are having issues with the services!


    Please try to reboot your phone, enable/disable airplane mode and possibly reset your phone`s network settings from your device and then reboot it once again, to see if this addresses the issue.


    Extra details can be found here also :https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why


    However, if the issue persists, we strongly advise you to reach us on Live chat, so my colleagues can further assist on this matter.


    Have a good one,

    -Raul :)

Answers

  • Fling
    Fling Posts: 9,194 ✭✭

    Hi


    Try to reboot your phone first

    You can try the solutions in this link

    https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone

    If you still have the problem contact Fizz support for help

    Here's how to contact customer service

    https://fizz.ca/en/support


    In status of our services you click on Check out the services


    Then you press the interrogation point (?) at the bottom right and all you have to do is choose the platform to contact them.


    Chatting is the only fast and efficient method because you interact directly with customer service.

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