i am trying to activate a new sim card on my account

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Puffy69
Puffy69 Posts: 4 ✭✭
edited August 2022 in My Mobile

when i try to activate it to my existing number it wont let me

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  • Fling
    Fling Posts: 8,745 ✭✭
    edited August 2022 Answer ✓
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    Hi Puffy


    For some problem whit Fizz it might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.

    You can try using another browser such as Firefox or internet explorer or a private browser 


    If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814


    Chatting is the only fast and efficient method because you interact directly with customer service

Answers

  • Puffy69
    Puffy69 Posts: 4 ✭✭
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    thank you very much

  • Whizz
    Whizz Posts: 19,154 admin
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    Hello @Puffy69 ,

    Thank you for being part of the Fizz community!

    I see you contacted us earlier in the chat. We will wait for you to finish the process as we are online 24/7.

    Please contact us directly in our live chat, following the steps @Fling provided you a bit earlier 😊

    Have a great evening,

    -Georgian

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