How to transfer my number?

LPA

I am currently with Telus and I followed the steps to transfer my number with fizz. Fizz said I was going to receive an sms from Telus which I never received. I contacted Telus and they told me they never received the transfer request from fizz. I was wondering what I was supposed to do now to make sure my number is properly transferred.

Whizz

Hello LPA,

Thank you for becoming a Fizz member! 
I verified your account and following the investigations I see that the transfer is completed and the services are active on your Fizz SIM. You can test everything, verify this FAQ to make sure you don't forget about anything: https://fizz.ca/en/faq/how-test-my-fizz-line . From the same FAQ, you can contact us in our live chat for any issue. After your scroll down a bit you will see a green bubble at the right bottom of the page. Click it and the green square with 3 dots is our chat.

I wish you a great rest of the day,
-Georgian

Fling

Hi LPA

Here we are users like you and we cannot answer that kind of question. Fizz doedn't answer question on the forum so you have to contact them by yourself

contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service