Any one for help

Kunalmiddha

Do you have any curtosy to at least speak to your customers if they need help

Whizz

Hello Kunalmiddha,
I am sorry to hear that you find contacting us hard,
Posting on our community hub means that you have a general question that you address to other customers like you.  
If you need help from our customer service team, you can do that by going to this FAQ: https://fizz.ca/en/faq/resolving-issues

Also, I can see that you managed to get help from us via chat today.
I recommend that you follow the steps the community members provided you with, to reach us in private. As this is in public, we can't give more details about your account. 
I count on your understanding!
Have a good day!
-Eugen

Fling

Hi

if you want help from Fizz you need to contact them by yourself because they don't answer question here 

contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

Fling

Hi

you can try some of the troubleshooting mentioned in those link

https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix

https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

At point 3 of the next link Check the status LEDs on your WI-FI modem

This list of the lights of your Wi-Fi modem and the different possible states:

blob:https://forum.fizz.ca/b03275a5-f292-4123-a8ba-b77b2deff8c3

https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it

If you still have the problem contact Fizz support for help

Here's how to contact customer service

https://fizz.ca/en/support

In status of our services you click on Check out the services

Then you press the interrogation point (?) at the bottom right and all you have to do is choose the platform to contact them.

Chatting is the only fast and efficient method because you interact directly with customer service.