40$ rebate

sarahschma

i applied the 40$ rebate when i signed up for internet and now in the service agreement it shows 13$. or will they issue me a new service agreement.

Whizz

Hello sarahschma,

Thank you for reaching us.
I am sorry to hear about this situation. 
I will escalate a ticket to verify what caused this.
You will be able to see the progress from My settings > my tickets.
As soon as we have any updates we will contact you right away via e-mail.

Have a lovely day,
-Alex

Fling

Hi Sarah

Here you talk to users like you

contact Fizz customer service to know your answer by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

sarahschma

i was asking users if they knew or had the same issue? What are you on about? @Fling . I know how to use the support section