Modem resetting on it own when power is disconnected
Every time the power is turned off the modem does factory rest on its own and I have to do the setup again.
Best Answer
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Hi
Here on the forum, we are customers like you. For this case, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
They will surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Answers
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Hi Ahmad
contact Fizz customer service for help by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Chatting is the only fast and efficient method because you interact directly with customer service
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Hello AhmadHashem,
I am sorry to hear that you encounter this situation,
Please, contact us in private in order to advise further.
You might need an appointment with a technician to have a look at your modem.
To reach us in private, you can go to any of our FAQs, scroll down, find the "?" bubble, click on it and choose the desired contact form.
Also, you can use the steps provided by PF_Ref_D2U9A and Fling
Thank you for your understanding!
Have a good one!
-Eugen0
