Change plan
Best Answer
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Hello alanko,
I kindly inform you that I have verified your account and I can see that your case has already been forwarded to our technical team and they are doing their best to solve this matter in the shortest time possible.
We are doing a close follow-up with our team, and we will keep you updated by email once we have a reply to your ticket.
You can follow the progress of the ticket as well on your account by going to My Settings >>My Tickets.
Thank you very much for your patience.
Have a great day!
Adelina0
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