How do I change the amount of time before unanswered calls go to voicemail?

Amanda D. #39661
Amanda D. #39661 Posts: 4
edited June 17 in My Mobile

I found this on the Fizz website:

But when I follow the instructions, I get a pop-up that says "Call forwarding when no reply for All Speech Services Connection problem or invalid MMI Code."

Best Answer

  • PF_Ref_D2U9A
    PF_Ref_D2U9A 🌈🎁 Here's my Fizz referral code. Thanks! 😊 ▶ D2U9A ◀ Voici mon code de référence. Merci! 😊🎁🌈Posts: 2,883
    Answer ✓


    Make sure to try with a a multiple of 5 seconds. Here are the full instructions -

    You can determine how long before callers are transferred to your voicemail.

    By default, incoming calls will be redirected to your voicemail after 20 seconds without a response. You can adjust this timeframe, however, by dialling the following combination in your phone:


    The number of seconds you choose must be a multiple of 5 and be between 5 and 30 seconds. Special characters are required in this command (asterisk, hashtag, etc.).

    As an example, if you want your phone to ring for 30 seconds, then dial



  • Dapfizzer
    Dapfizzer 🎯 💲 ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐ 💲 🎯Posts: 10,185
    edited June 14

    @Amanda D. #39661

    Hi Amanda,

    here's how to contact Fizz’s support team directly to inquire about that issue, they will be able to do some further investigation to possibly correct this situation as well as provide you precise answers. You can do it by opening the following link: and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger:

    -By private message on Twitter :

    -Whatsapp : (438) 393-5814

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