How do I change the amount of time before unanswered calls go to voicemail?

Amanda D. #39661
Amanda D. #39661 Posts: 41 ✭✭
edited June 2022 in My Mobile

I found this on the Fizz website:

But when I follow the instructions, I get a pop-up that says "Call forwarding when no reply for All Speech Services Connection problem or invalid MMI Code."

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited June 2022

    @Amanda D. #39661


    Hi Amanda,

    here's how to contact Fizz’s support team directly to inquire about that issue, they will be able to do some further investigation to possibly correct this situation as well as provide you precise answers. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

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