I have an issue while being on the phone, my phone beeps 3 times then hangs up

Pascale P. #39518

Always with the same number while talking with the person, it beeps 3 times then hangs up.

Whizz

Hello Pascale P. #39518,

I am sorry to hear about this situation.
Here you can find some troubleshooting you can try: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
If this still persists please reach our support team. 

Have a lovely day,
-Alex

Fling

Hi Pascale,

They have this problem since their debut.

You need to contact the support and they will make a ticket about it

Here's how to contact customer service

https://fizz.ca/en/support

Then you press the interrogation point (?) at the bottom right and all you have to do is choose the platform to contact them.

Chatting is the only fast and efficient method because you interact directly with customer service.