Home internet issues in Chomedey, Laval?
I had to reset my modem every day in in last week. Anyone around with the same problem? Today was the factory reset day. Hopefully the problem will go away. Tried to chat with the customer service but as always that's ineffective. This company is good until you have a problem. That shitty advice to plug your modem in a different receptacle is the most stupid thing I have ever heard.
Best Answer
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Hello Paulesco,
Thank you for the provided details, I am sorry to hear that you encounter difficulties with your Internet services.
I verified your Fizz account I and noted that after contacting us in private, an appointment with a technician has been set for you for the 16th of June, between 17:00 and 20:30.
Rest assured that the situation will be verified and solved soon.
Thank you for your patience and I hope you'll have a great day!
- Cecilia0
Answers
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There is many things that can affect the services. Place the modem/router in a central and well ventilated place. You can also look at this page for some advice, it may help. https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
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I will try to comvince my wife to let me install it in the middle of the living room.She is a bit reluctant.
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