Expired perks
I signed up for fizz home internet last week. I had 2 $25 off perks that expired yesterday that I wanted to use. The technician came yesterday as scheduled but for some reason my internet was only activated (and started working) today around noon. I therefore was unable to apply my perks before they expired, which bums me out quite a bit. Any way to get them back?
Best Answer
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Hello Lucky9,
I am sorry to hear that you encounter this situation,
I have verified your account and I see that a ticket was escalated to our technical team to see if they can restore it.
They have solved the issue in the meantime and you can see the perk in your account> Overview > my rewards.
You should go there and activate it.
More details can be found here: https://fizz.ca/en/faq/whats-my-rewards-program
Thank you for your understanding!
Have a good one!
-Eugen0
Answers
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Hi
Here on the forum, we are users. For this situation, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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