WHY DOESNT IT ALLOW ME TO ACTIVATE MY SIM CARD

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guygor
guygor Posts: 4 ✭✭
edited June 2022 in Phones

I AM TRYING TO ACTIVATE MY SIM CARD AND IT WONT ALLOW ME? I UNBLOCKED MY SIMCARD AND I PAID MY BILLS AND IT SAYS IT WONT ALLOW ME TO ACTIVATE MY SIM CARD

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @guygor


    Hi,

    here's how to contact Fizz’s support team directly to inquire about that issue, they will be able to do some further investigation to correct this situation as well as provide you precise answers. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

Answers

  • Whizz
    Whizz Posts: 19,102 admin
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    Hello guygor,

    I am sorry for the situation encountered.
    I kindly inform you that I have verified your account and I see you managed to contact us on chat yesterday and one of my colleagues helped you further. You also confirmed the services are fully functional now. 

    If you need anything else, we are available every day or any time at https://fizz.ca/en/contact-us

    Thank you for your understanding and patience.
    Have a wonderful day!
    Adelina

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