I have a data plan but it isn't working ?
PF_Ref_D2U9A Posts: 4,196
Hi, you already asked this question here - https://forum.fizz.ca/en/discussion/2632538/i-have-a-data-plan-but-it-isnt-working
If you have data in your plan, try restarting your phone. Make sure your APN settings are correct - https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If you are outside of Quebec/Ottawa, make sure to enable the roaming option on your phone.
If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-58140