Any online chat?

David H. #24217

Try to configure my voicemail but it tells me that my number is not recognized. How I can chat with someone to fix this issue?

Whizz

Hi David H.,
Thank you for reaching out to us with this case.

After verifying your account and plan, I noticed the fact that you haven't selected the Voicemail option for it and thus you're unable to use this feature.
In order to remedy this, I invite you to change your plan and add this option.

To change your plan, you can place the order from My plans-> Manage plan-> Adjust plan and the changes will become active starting with the new cycle as presented here:
https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
Also, keep in mind that any plan change must be made in accordance with the plan change policy detailed here:https://fizz.ca/en/plan-change-policy

Thank you for your consideration and have a good one.
Andrei

PF_Ref_D2U9A

You can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

They will surely be able to help you.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Jess_i88b6

You can chat in direct

   •   Sign into your account

    •    Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

   •   Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

   •   Choose the option 💬 chat

   •   If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Other means of contact

Whatsapp: (438) 393-5814

By private message on Twitter: https://mobile.twitter.com/fizz_ca

By private message on Facebook: https://www.facebook.com/fizzca/