Bill view in Transaction History is not showing all items.
Hi
When I open any of my current bills, it's not showing all items on the Bill.
Amount Billed is 32.95
But itemized list seems to be missing the voice component for Canada wide coverage..
And only goes up to 20.95.
Visual Voicemail
Yes
$0.90
Texts Unlimited
$1.80
Minutes Unlimited
$5.40
Data 2 GB
$8.10
Municipal tax for 9-1-1 service
$0.46
Subtotal
$16.66
GST (5%) 105532634
$1.43
QST (9.975%) 1003768097
$2.86
Total
$20.95
Best Answer
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Hello Maria P. #8068 ,
I am sorry to hear about this.
I can see that a ticket was escalated for this situation.
You can check the progress from your account, My settings > my tickets.
As soon as we have any updates we will contact you right away via email.
Have a lovely day,
-Alex0
Answers
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You should contact the support since it is very strange
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
Whatsapp: (438) 393-5814
By private message on Twitter: https://mobile.twitter.com/fizz_ca
By private message on Facebook: https://www.facebook.com/fizzca/
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