my last receipt does not match the amount I was charged. How can I get a new correct receipt?

GabDou
GabDou Posts: 1 ✭✭
edited April 2022 in My Mobile

It shows I was charged 7$ when I was charged more. I need a receipt as a proof

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Answers

  • Whizz
    Whizz Posts: 23,520 admin

    Hello GabDou,

    I am sorry to hear about this.
    I can see that a ticket was escalated for this situation.  
    You can check the progress from your account, My settings > my tickets. 
    As soon as we have any updates we will contact you right away via email. 

    Have a lovely day,
    -Alex

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