Travel add-on has no "BUY" button

nhunt
nhunt Posts: 3 ✭✭
edited April 2022 in My Mobile

When I try to buy a travel add-on I just go round in circles. There is no "BUY" option anywhere. I have cleared my cache. I have used two different browsers. I have used three different devices.

Best Answer

  • Whizz
    Whizz Posts: 18,805 admin
    Answer ✓

    Hi nhunt,

    I just checked on my end and saw that you managed to purchase 3 different Travel Add-ons in the end. Good job!

    Do let us know if you ever need help with managing your Fizz account and/or purchasing various goodies for yourself.

    Have a good one!
    Andrei

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 12,944 ✭✭

    HI @nhunt

    You already try to change the browser and clear the cache, and you also used a different device.

    I will contact the support for further investigating into your problem.

    You can chat in direct

       •   Sign into your account

        •    Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

       •   Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

       •   Choose the option 💬 chat

       •   If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    Whatsapp: (438) 393-5814

    By private message on Twitter: https://mobile.twitter.com/fizz_ca

    By private message on Facebook: https://www.facebook.com/fizzca/

This discussion has been closed.