Visual Voicemail Alert Notification
The visual voicemail on my android phone (S10e) has only worked for a few days since the beginning. Now my phone shows the following alert notification "This operation can only be performed if the Mobile ..." when somebody leaves a voice message for which I still have to dial the Mailbox number to get it.
When I clicked on the message it opens the visual message app without any further explications.
Any advice?
Best Answer
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Did you try to disable the wifi and use it when you are connected to the mobile data to see if it makes a difference
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Answers
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No change when wifi is disable.
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Hi @NicholasZ
Can you try to delete the App's cache?
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No change after App's cache is deleted. The message does not show in the visual voicemail but I get a MSM voice mail notification from Fizz and when I dial to my voicemail box the phone's alert notification shown above pop's up.
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Hi @NicholasZ
I have no idea, if I were you I would contact Fizz's support
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Hello NicholasZ,
I am sorry to hear about this situation.
If by any chance the situation persists please contact our support to investigate this furhter: https://fizz.ca/en/contact-us
We are here 24/7 so feel free to contact us at any time.
Have a lovely day,
-Alex
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