I had recently (a couple of weeks ago) unsubscribed from Fizz because of a minor issue. However, the reason why I'm contacting you guys is because my payment had gone through even though I unsubscribed. Now, I don't know why I'm still paying Fizz more money when I had clearly unsubscribed. I would appreciate it if you could check it up and refund me. I'm just very confused as to why this payment error would happen.
Thank you for your time,