Why my sim card activation pending?

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Zavosh
Zavosh Posts: 8 ✭✭
edited March 2022 in About my account

I bought Simcard at 11 am(today), and activated it. But, I haven't connected to the internet. The LTE sign shows on my phone and Immediately fades.!

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  • Whizz
    Whizz Posts: 19,105 admin
    Answer ✓
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    Hello Zavosh,

    Thank you for reaching us.
    I am sorry to hear about this situation.
    I just verified your account and I can see that your plan activation is still pending.  
    I have escalated a ticket to have this verified and we will contact you right away via email once we have any updates.
    You will be able to verify the ticket's status from your account, My settings > my tickets. 

    Have a good one,
    -Alex

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