no new numbers anymore???

I am trying to activate the new SIM card that I ordered. I am getting a message saying that no new numbers for my area, try again later. what does this mean?

Best Answers

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 1,426
    edited March 27 Answer ✓

    I cannot since the procedure is different, you want to activate a SIM card,

    therefore, you are following one of these 3 methods https://fizz.ca/en/faq/activate

    In order to see if there are still numbers available I followed this https://fizz.ca/en/faq/how-do-i-get-a-new-phone-number, since I already have a number associated with my plan, and I got the list of numbers

  • Clive_ref_code_73TF9
    Answer ✓

    Hello @David S. 80352, as others have pointed out, this is likely a temporary web error and clearing your browser cache and opening again in a private/incognito window/mode should resolve it. If you are not familiar with how to do this, go to your browser History settings and select Clear or similar wording, Exit the browser rather than close it and then re-open and then open a private/incognito window/mode. Post results as helpful tips for others or to close your post as solved.

Answers

  • Fling
    Fling ⭐ :REFERRAL CODE: ⭐ OKWPW ⭐ :CODE RÉFÉRENCE: ⭐Posts: 5,127
    edited March 27

    Hi David,


    Might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.

    You can try using another browser such as Chrome, Opéra, Edge or Fire.You can also try a private browser.


    To Chat with Fizz support for help

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat

    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

    Fizz show you how to reach them in this link

    https://fizz.ca/en/contact-us


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/

    "

    CHAT however is the only effective and quickest method

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 1,426
    edited March 27

    Hi @David S. 80352

    Can you please let us know where you live, DO NOT POST the full address but only the City name

    I tried to change my # number, and I was able to get the list for my area

    You can chat in direct

       •   Sign into your account

       •   Follow the link on this page: https://fizz.ca/en/faq/how-do-i-change-my-personal-information

       •   Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

       •   Choose the option 💬 chat

       •   If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    Whatsapp: (438) 393-5814

    By private message on Twitter: https://mobile.twitter.com/fizz_ca

    By private message on Facebook: https://www.facebook.com/fizzca/

  • live in Montreal

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 1,426

    Hi @David S. 80352

    me too and I got a serie of numbers starting 438 when I try to change mine.

    Can you try again?

  • not sure what you mean

    please explain the steps that you did

    thank you!

  • Whizz
    Whizz Posts: 13,764

    Hello David S. 80352,
    I am sorry for the situation encountered,
    I have verified your account and I see that you managed to activate your SIM card on March 28th.
    I am glad that you managed to receive the help you need in our community. :)
    Your services should be working now.
    You can test your line using this FAQ: https://fizz.ca/en/faq/how-test-my-fizz-line
    If you can, please share your solution with the rest of the community, so they have a similar issue, they can find the solution here.
    Thank you for your understanding!
    Have a good day!
    -Eugen

  • brouleau21
    brouleau21 Gatineau Ref code : INI6I : edoc feR uaenitaGPosts: 151

    I agree with Whizz... knowing what the problem/soution was would be great!