Can I change my plan n just pay the difference

Todd
Todd Posts: 1
edited March 26 in About my account

Can I change my plan n just pay the difference 

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  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 2,604
    edited March 25 Answer ✓

    Hi @Todd

    Yes you can change your plan, however, it will be effective the following payment cycle

    You can buy addons or put money in the Fizz's wallet if you need some extra data/minutes/text

    https://fizz.ca/en/faq/what-is-my-wallet-and-how-do-i-use-it

    https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one

    From the FAQ

    You can change your plan at anytime by loging into your account. Although, the changes you make will only take effect at the beginning of your next payment cycle.

     

    To change your plan:
    1.  Go to My Plans in your Fizz account.
    2. Scroll to the plan you wish to change.
    3. Click on Manage and then Adjust your plan.
    4. Use the Plan Wizard to adjust your data, minutes, texts and Calling Options (international calls and voicemail).
    5. As you adjust your plan details, you will see your new monthly fee in the box below.
    6. When you like what you see, click Save Changes.
    7. Changes take effect at the start of your next payment cycle.

    Important – Any change to your plan must be made in accordance with the plan change policy detailed on https://fizz.ca/en/plan-change-policy. 

     

    When does a plan change come into effect?

    Your new plan will take effect (and you will be billed the new amount) at the start of your next payment cycle

    If you need features such as data, minutes, texts or minutes for international calls immediately, buy an Add-On or use your Wallet to pay as you go.

    If you change your plan, your rolled-over data will match your new coverage. For example, if you switch from a Canada-US to a Quebec plan, your rollover data will also switch to a Quebec plan.

    source: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan

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