No internet??

Anahi21
Anahi21 Posts: 4 ✭✭
edited March 2022 in Internet

I tried unplugging and replacing the modem, but 3rd light (up arrow) still flashing green and the @ symbol is turned off. Is there a problem with the internet or is it just me?

Best Answer

  • Whizz
    Whizz Posts: 23,980 admin
    Answer ✓

    Hello Anahi21,

     I am sorry for the situation encountered.

    I have performed the necessary verifications on my tools and I kindly inform you that the technical team is making further works in your area, which is causing issues with your internet service.
    Rest assured that our technical team is working on this to have it solved as soon as possible.

    Thank you for your understanding. 
    Have a great day!
    -Adelina

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