Allow us to call free to Ukraine

Kseniakil
Kseniakil Posts: 2 ✭✭
edited March 2022 in My Mobile

Why you are not allowing us to call free to Ukraine. Other mobile providers took steps. Do it us well. Money is not everything. We cant reach our mothers, our friends and grandparents. Fizz wtf?????????????

Best Answer

  • Whizz
    Whizz Posts: 18,817 admin
    Answer ✓

    Hello Kseniakil,
    Thank you for posting on our community forum,

    In commitment to the current situation in Ukraine, we would like to clarify a point with our members.
    If you need extra mobile date while using applications such as WhatsApp, Facebook, Messenger and others, don’t hesitate to ask other members of the community – At Fizz, it’s possible to gift unused data to another user, before it expires.
    Check this FAQ here for more details: https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

    We are aware that certain people in Ukraine might not have internet access at the moment. If a member needs to make a phone call to someone in Ukraine, please don’t hesitate.
    Contact our customer service, and we will credit all long-distance fees to the Ukraine : https://fizz.ca/en/contact-us

    Thank you for your kind understanding and patience!
    Have a great day!
    -Eugen

     

Answers

This discussion has been closed.