Allow us to call free to Ukraine

Kseniakil

Why you are not allowing us to call free to Ukraine. Other mobile providers took steps. Do it us well. Money is not everything. We cant reach our mothers, our friends and grandparents. Fizz wtf?????????????

Whizz

Hello Kseniakil,
Thank you for posting on our community forum,

In commitment to the current situation in Ukraine, we would like to clarify a point with our members.
If you need extra mobile date while using applications such as WhatsApp, Facebook, Messenger and others, don’t hesitate to ask other members of the community – At Fizz, it’s possible to gift unused data to another user, before it expires.
Check this FAQ here for more details: https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

We are aware that certain people in Ukraine might not have internet access at the moment. If a member needs to make a phone call to someone in Ukraine, please don’t hesitate.
Contact our customer service, and we will credit all long-distance fees to the Ukraine : https://fizz.ca/en/contact-us

Thank you for your kind understanding and patience!
Have a great day!
-Eugen

 

Philemon24

Videotron did it. Maybe it is just a matter of time for Fizz.

Source: https://corpo.videotron.com/en/pressroom/ukraine

Mataze

As Philemon mentionned, I wouldn't be surprise that Fizz will act the same way. Considering that Fizz is associated with videotron.

Source : https://www.lesaffaires.com/dossier/innovation/fizz-une-start-up-au-****-de-videotron/612632