I don't usually take time to write this, but I am deeply disappointed with fizz. I was told that this was an easy way to get a mobile plan and it has been everything but easy. It is completely impossible to order a SIM card and when asking for help, Fizz wants you to send your credit card information and identity card which is absurd... How is it possible that I have tried with 3 cards and nothing works? It is really getting on my nerves and I really want to give it another try but I am really close to changing to another company. Once again, I am really disappointed.