My rewards - No info

Emmanuel S. #36497

When I go to the my rewards FAQ I see it's empty. Is that the same for everyone ?

Whizz

Hello Emmanuel S. #36497,

I am sorry to hear about this situation.
I just verified and the FAQ is working at the moment and also the My rewards sections from your account.
If you still experience any issues please contact our support team to investigate this further: https://fizz.ca/en/contact-us

Have a lovely day,
-Alex

Clive_ref_code_73TF9

Hello @Emmanuel S. #36497, whenever accessing your Fizz account it is always best to use your browser in private/incognito mode, clear your browser cache on a regular basis and keep your smartphone os and apps and computer software up to date. It is likely you experienced a simple 'bug' and updates would resolve it for you. That wrote the best way to contact Fizz about an issue that is not here in the Forums is via My Settings, Contact Form or here with @Whizz.

Brindille

I see the same for all solution sections 😐...

PF_Ref_D2U9A

Hi

Can you try using a different browser?

The same happens to me with Firefox, but it is working with Chrome.

Brindille

I did tried on Safari, Firefox and Chrome, and I had the same "problem"...

PF_Ref_D2U9A

This is strange. I was actually trying it on another device with Chrome and it worked.

Brindille

Yes it is. I have tried on my Mac and my Android, but they had the same issues.

PF_Ref_D2U9A

It's really not working now. If the problem continues, we can report it to Fizz customer service.

Until it is fixed, we can still type in the key words. The manual search is working.

Brindille

Yeah, still the same for me 🙄

Emmanuel S. #36497

Thanks Clive and everyone, seems the Fizz site is just weird, lol :-)