wifi isn't working

gmv20000

I've checked the payment info on my account. Nothing is wrong. What do I do now?

Whizz

Hello gmv20000 

I am sorry for the situation encountered.
Please contact us in private so we can help you further. Here you can find the ways to reach us: https://fizz.ca/en/contact-us
Have a great day!
-Adelina

Fling

Hi,

Some troubleshooting FAQ :

• https://fizz.ca/en/faq/my-wi-fi-network-slow-how-do-i-make-it-faster
• https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix
• https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
• https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it

To Chat with Fizz support if you still have true problem

·        Connect to your Fizz account by clicking « Login » in the top right corner 

·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

·        Choose the option 💬 chat

If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

Fizz show you how to reach them in this link

https://fizz.ca/en/contact-us

Other means of contact

·        Whatsapp: (438) 393-5814

·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

·        By private message on Facebook: https://www.facebook.com/fizzca/

CHAT however is the only effective and quickest method