wifi isn't working
I've checked the payment info on my account. Nothing is wrong. What do I do now?
Best Answer
-
Hello gmv20000
I am sorry for the situation encountered.
Please contact us in private so we can help you further. Here you can find the ways to reach us: https://fizz.ca/en/contact-us
Have a great day!
-Adelina0
Answers
-
Hi,
Some troubleshooting FAQ :
- https://fizz.ca/en/faq/my-wi-fi-network-slow-how-do-i-make-it-faster
- https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix
- https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
- https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
To Chat with Fizz support if you still have true problem
· Connect to your Fizz account by clicking « Login » in the top right corner
· Follow the link on this page: https://fizz.ca/en/faq/status-services
· Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
· Choose the option 💬 chat
If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.
Fizz show you how to reach them in this link
Other means of contact
· Whatsapp: (438) 393-5814
· By private message on Twitter: https://mobile.twitter.com/fizz_ca
· By private message on Facebook: https://www.facebook.com/fizzca/
CHAT however is the only effective and quickest method
0